Vinay V Bgw

Complaint

Purchased show stopper in Oct22, not working, Complaint is not redressed even after one month. The Company has replied to the mail after five weeks, without addressing the complaint.
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Cons:
  • No service

Preferred solution: complaint

User's recommendation: Never Buy this product

Manoj S Smz

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Verified Buyer
| map-marker Patna, Bihar

Speaker buttons not working

Zoook - Speaker buttons not working
Zoook - Speaker buttons not working - Image 2
Zoook - Speaker buttons not working - Image 3
My speaker was working fine until few days ago but I have not used it since then and today when I switched it on and tried to increase the volume the volume button was not working and others are also not working properly like they are working but not doing the command function they are for and the display is continuously showing E00 and just switching modes
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User's recommendation: Use it carefully

Sagar K Pvr

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Verified Reviewer

Not connected

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Zoook - Not connected
Zoook - Not connected - Image 2
Power bank is not working. If you put it on charging then it becomes a hundred. If you charge the mobile after coming off from charging, it automatically becomes zero after reaching zero hundred.
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Preferred solution: Replace power bank

Vivian C Xti

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Verified Reviewer

Not connected

Zoook - Not connected
I was downloading pictures and it removed me off of zook I just created a profile and i try to log back on and it said go to customer support
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Pros:
  • It log me off
Cons:
  • Why

Preferred solution: Create a profile

User's recommendation: Create a profile to meet new friends

Md R Rsi

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Verified Buyer
|

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Verified Reviewer
| map-marker Delhi, National Capital Territory Of Delhi

Zook speaker not working

Zoook - Zook speaker not working
Zoook - Zook speaker not working - Image 2
Not responded zook speaker doesn't work How can I contact for service blootuth doesn't work Automatic switch off the speaker Mic doesn't work Form begging the don't resolve Very lengthy process
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User's recommendation: Contact me

Dharmendra K Gxb

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Verified Buyer

Charging problem

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Zoook - Charging problem
Zoook - Charging problem - Image 2
Very bad experience number any correct contact no available for warranty complaint, after one month charging not working, so I suggest nobody purchase this product. West of money. My mail reply also not give us.
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Cons:
  • Product also very bad
  • Customers service not reply
  • Charging jack is very bad

Preferred solution: Need repair my product

User's recommendation: No one purchase this product

Shanavas C Liz

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Verified Buyer
|

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Verified Reviewer

ZOOK Thunder XXL Duet not workng

Zoook - ZOOK Thunder XXL Duet not workng
Zoook - ZOOK Thunder XXL Duet not workng - Image 2
Sir I purchased ZOOK ZB Rocker Thunder XXL Duet on 2023 May and registered for warranty and serial no. is BB202212**** is not working now .Bluetooth or USB working one minitus only So please take nessesary action about this problem thanking you Shanavas C R, Devikrupa House, Pulickal kavala P O, Udhayapuram Kottayam Kerala PIN 686515 Mob no.904810****
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Preferred solution: Deliver product or service ordered

Karan dev S

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Verified Buyer

Speaker problem

Zoook - Speaker problem
Zoook - Speaker problem - Image 2
Zoook - Speaker problem - Image 3
Zoook - Speaker problem - Image 4
Original review Sep 15, 2023
सपकर ऑन नह ह रह ह। पहल बटर क समसय थ अब त ऑन ह नह ह रह ह ऑटमटक ऑफ ह गय ह। अब त ऑन ह नह ह रह ह. एgar sahi nahi huwa.ya refund nahi huwa to kabhi nahi kharidenge...
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Preferred solution: Full refund/repair

Tirath Mani S

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Verified Reviewer

Warranty claim

Zoook - Warranty claim
Zoook - Warranty claim - Image 2
The speakr is not working properly very bad quality now I was very happy in the beginning but disappointed now
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Loss:
$250
Pros:
  • Great sound
Cons:
  • Quality reduced after time

Preferred solution: Full refund

User's recommendation: Be careful

Dimagh R

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Verified Buyer
|

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Verified Reviewer
| map-marker Delhi, Delhi

Speakernot working

Zoook - Speakernot working
Zoook - Speakernot working - Image 2
Speaker doesn't work Within warranty After every 15 min minutes speaker switch off,,, and mic doesn't connect,,,
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Kapil S Scu

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Verified Reviewer

Speaker problem

Zoook - Speaker problem
On of my friend gifts me the zoook rocker color blast speaker but when I opened it its not working I tried everything but nothing work's where is your service centre in India Delhi pls help me with this
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Preferred solution: I want to know where is your service centre in India Delhi

JAYANT J Cpv

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Verified Reviewer

Zook Speaker repair

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My zook speaker is not working This is jayant jain from mumbai india My cell number +919920****05 Pl send me ur service centre contact number and address in Mumbai
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Pros:
  • Product is good

Preferred solution: I NEED ADDRESS AND CONTACT NUMBER OF SERVICE CENTRE IN MUMBAI MAHARASHTRA

User's recommendation: THERE IS NO PERFECT SERVICE CENTRE CONTACT NUMBER OR ADDRESS AVAILABLE

Taysen Rmn

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Verified Reviewer
| map-marker Mumbai, Maharashtra

Not working sound bar

Zoook - Not working sound bar
Zoook - Not working sound bar - Image 2
Product was complaint not working sound bar anyone not pick up call how to clear this problem why complaint to you
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Simon Hvz

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Verified Reviewer
| map-marker Erragadda, Telangana

Warranty or service arrangements

Zoook - Warranty or service arrangements
monster x1 under seat subwoofer sound disturbed please this problem solve my language Telugu please help me
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Mckinley Uzg

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Verified Buyer

Speaker problem

Zoook - Speaker problem
Zoook - Speaker problem - Image 2
Bought it and used it well for few days the sound was good then the sound got messed up I hope you can return it in a good way
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Loss:
$44
Pros:
  • Sound is good
Cons:
  • No customer care support

Preferred solution: Full refund

Shubham S Ppb

For the warranty

Zoook - For the warranty
I bought wireless keyboard with mouse but its not working. How can I replace this or claims warranty.
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Preferred solution: Please replace my wireless keyboard

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